WhatsUp Gold Premium 100 Service Agreement: What You Need to Know

If you`re in the market for network monitoring software for your organization, you`ve likely come across WhatsUp Gold. The platform has been around for over 20 years and is trusted by thousands of businesses worldwide. One of the key selling points of WhatsUp Gold is its advanced features, including the Premium 100 service agreement. In this article, we`ll take a closer look at what the Premium 100 service agreement entails and why it`s worth considering.

What is WhatsUp Gold Premium 100?

First, let`s define what we mean by Premium 100. WhatsUp Gold offers several tiers of service agreements, ranging from basic to advanced. Premium 100 is the highest tier and includes access to all features and functionality of the platform. This includes real-time network monitoring, performance tracking, and alerting. In addition, Premium 100 users receive priority support from the WhatsUp Gold team.

What Does the Service Agreement Cover?

The Premium 100 service agreement provides comprehensive coverage for your WhatsUp Gold installation. This includes:

– Technical support: If you encounter any issues with the platform, you can reach out to WhatsUp Gold support for assistance. Premium 100 users receive priority support and can expect a faster response time than users on lower tiers.

– Software updates: WhatsUp Gold is constantly evolving, and the Premium 100 service agreement ensures that you`re always running the latest version. This includes both major and minor releases.

– Hardware replacement: If your WhatsUp Gold server hardware fails, Premium 100 users are eligible for a replacement. This ensures that your monitoring system stays up and running without interruption.

– Onboarding and training: Getting started with WhatsUp Gold can be daunting, especially if you`ve never used network monitoring software before. Premium 100 includes onboarding and training sessions to help you get up to speed quickly.

Why Choose Premium 100?

So, why should you consider upgrading to Premium 100? Here are a few reasons:

– Peace of mind: With Premium 100, you can rest easy knowing that your network monitoring system is fully covered. If anything goes wrong, you have priority access to support and replacement hardware.

– Faster support: If a critical issue arises, you don`t want to risk waiting in line behind other users. Premium 100 ensures that you get the fastest possible support response time.

– Access to all features: With Premium 100, you`ll have access to every feature and functionality of the WhatsUp Gold platform. This includes advanced features like network mapping and cloud monitoring.

– Customization: The WhatsUp Gold team can work with you to customize the platform to your specific needs. Premium 100 users have access to more advanced customization options.

Conclusion

If you`re serious about network monitoring, it`s worth considering the Premium 100 service agreement from WhatsUp Gold. With comprehensive coverage, priority support, and access to all features, it`s a solid investment in your organization`s IT infrastructure.