If you`re looking to cancel your Telkom contract through their app, it can seem like a daunting task. However, with a little guidance, it`s actually a fairly easy process. Here`s a step-by-step guide on how to cancel your Telkom contract through their app.

Step 1: Log in to the Telkom app

The first thing you`ll need to do is log in to the Telkom app. If you don`t have the app, you can download it for free from the App Store or Google Play. Once you`ve downloaded it, open the app and sign in with your Telkom username and password.

Step 2: Go to the “My Account” section

Once you`re logged in, you`ll see a menu at the bottom of the screen. Tap on the “My Account” section. This will take you to a page where you can manage your Telkom account.

Step 3: Select “Cancel My Contract”

On the “My Account” page, scroll down until you see the “Manage My Services” section. Tap on the “Cancel My Contract” option, which will take you to a new page.

Step 4: Select a Reason for Cancelling

On the next page, you`ll be asked to select a reason for cancelling your contract. You`ll need to choose from options such as “Moving to another provider” or “Financial Reasons.” Select the option that best fits your situation.

Step 5: Confirm Cancellation

Once you`ve selected a reason for cancelling, you`ll be asked to confirm your cancellation. Read through the information provided and then tap the “Confirm Cancellation” button. At this point, your Telkom contract will be cancelled.

Step 6: Return your device (if applicable)

If you received a device as part of your Telkom contract, you`ll need to return it. Telkom will provide you with instructions for returning the device, which will be sent to your email address. Follow these instructions carefully to avoid any additional charges.

In conclusion, cancelling your Telkom contract through their app is a simple process that can be completed in just a few minutes. Just make sure to read through all the information provided to ensure that you understand the process and any potential charges. With these steps, you`ll be able to cancel your contract with ease.